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Privacy and Cookie Policy
This privacy policy sets out how Ennova Market (hereafter "we", "us", "the Store") collects, uses and protects any information that you provide while using this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and company name
- contact information, including email address, phone number and billing/delivery address
- order and quote request history, and the products or brands you are interested in
- account information (login, password, preferences) if you create a customer account
- technical information such as IP address, browser type and pages visited, collected via cookies
For the full list of cookies we use, see the List of cookies we collect section below.
What we do with the information we gather
We require this information to process your orders and quote requests, manage your account, and provide you with a better service, in particular for the following reasons:
- Processing orders, quote requests and deliveries, and internal record keeping.
- Responding to your enquiries and providing customer and after-sales support.
- Improving our products, services and website.
- Periodically sending promotional emails about new products, special offers or partner programs, using the email address you have provided, where you have agreed to receive such communications.
- Contacting you for market research purposes, by email, phone or mail, where relevant.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's or device's storage. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular page. Cookies allow the website to respond to you as an individual and to tailor its operation to your needs by gathering and remembering information about your preferences, your cart and your quote requests.
We use cookies that are strictly necessary for the website to function (session, cart, quote cart, login), as well as cookies to measure website traffic and improve our content. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website by enabling us to see which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline non-essential cookies using the cookie banner on this site, or by changing your browser settings. Declining cookies may prevent some parts of the website (such as the cart or saved quotes) from working correctly.
Links to other websites
Our website may contain links to other websites of interest, including manufacturer and partner sites. However, once you use these links to leave our site, we have no control over that other website and cannot be responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this privacy statement. You should review the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the option that lets you indicate that you do not want the information used for direct marketing purposes;
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties (such as our partners or brands we distribute) if you have told us that you wish this to happen.
In accordance with applicable data protection law (including the EU General Data Protection Regulation), you have the right to request details of the personal information we hold about you, to request correction of any inaccurate information, and to request deletion of your data, subject to legal exceptions. To make such a request, please contact us using the details below.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
- Email: contact@ennovamarket.com
- Support: support@ennovamarket.com
List of cookies we collect
The table below lists the cookies we use and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores a randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language/region you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether you have allowed us to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content in your browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content in your browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content in your browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content in your browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content in your browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content in your browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content into other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content into other languages. |